No. At this time, MediaWidget only works with Windows-formatted iPods.

MediaWidget will not run on Macintosh computers, unless you are running it from Windows on the Mac using either BootCamp, Parallels, or VMWare Fusion. Even then, it will only work with Windows-formatted iPods, so you might need to reformat your iPod for it to read it.

Yes! This is one of the problems MediaWidget was specifically designed to address.

MediaWidget does support the iPhone and iPod Touch, but due to restrictions imposed by Apple, it can currently only copy music and other content from the device to your PC. Transferring content from the PC to the iPhone and iPod Touch is not currently supported.

Not directly, but you can accomplish this using MediaWidget by transferring all the content on the source iPod either to iTunes or to a folder on your PC. You can then either use iTunes or MediaWidget to transfer this content to the destination iPod.

MediaWidget supports transferring photos as part of the backup and restore functionality, but cannot transfer individual photos to or from the iPod.

You may look up your order at https://www.regnow.com/order_lookup.html. You will need the email address you made the purchase with as well as either the last 5 digits of your credit card number or original order ID.

You can download the latest product install here.

Make sure you copy and paste the code directly from the email you were sent into the form: highlight your activation code in the email, hit Ctrl+C, put the cursor in the first registration key entry blank, hit Ctrl+V. Also, ensure that you have an active internet connection during the registration process and temporarily disable any firewalls or other security software that you may have installed on your computer.

After starting MediaWidget, click Help and then select the Register option. Enter the key you were emailed when you purchased the product.

You should have received an email with your product key and download instructions. If you don't see the email in your inbox, check your Spam folder. If for some reason you didn't receive an email, but you are sure you completed your purchase, you can look up your product key at https://www.regnow.com/order_lookup.html and download the MediaWidget installation here.

Try updating iTunes to the most recent version or reinstalling iTunes completely.

We have seen occasional issues with adding music directly to iTunes and are working on a resolution. In the mean time, you can use the Copy to PC option in MediaWidget. This will transfer the music on the iPod to the My Music folder on your PC. Once this is done, open iTunes and select Add Folder to iTunes Library from under the File menu and choose the My Music folder.

Photos are not saved to an iPod by default in iTunes. There is an option in iTunes to copy over full size images, but by default it will only transfer thumbnails/scaled down versions to your iPod, suitable for viewing on the smaller screen. If your photos are only stored in the scaled down format, they will appear low resolution when MediaWidget backs them up and you open them on the larger computer screen.